Design All Day
My journal of lessons learned doing Creative Strategy and Design execution from small agencies to a Fortune 100 company.
How Dungeons and Dragons Can Make You an Amazing Facilitator
For most in my profession circle, group facilitation is one of those things we are all expected to do regularly. However, fear of public speaking and the need to tap in to skill sets beyond our typical roles often lead to a sense of reluctance and imposter syndrome....
Lessons Learned Building and Evolving Enterprise Programs
I'd like to start with a bit of demystifying. Jumping in to program development might seem scary -- it sure did to me when I began my journey in to formal Human-Centered Design program design and facilitation. What I came to realize, and what I'd like all my design...
Case Study: Envisioning Zwift Clubs
In this study, I’ll demonstrate how you can leverage Human Centered Design and Service Design methods in order to create a brand new, complex mobile app feature.
Case Study: The Zwift Post-Race Experience
I love the Zwift platform. But the designer in me can’t help imagine alternate realities for it sometimes. In this post, I’ll share some of the problems with the post-race experience, and offer some design solutions to make it a more delightful social experience.
Creative Strategy 101
Check out this Mural to see how you can quickly and effectively craft a creative strategy that will take you from Design Research through Ideation. View the full Mural here!
Managing Difficult Behavior
Managing behavior is an essential aspect of group Facilitation. In the Mural below, I lay out a couple frameworks for managing difficult behavior. These frameworks are the result of my research on group dynamics and learnings from a couple Udemy courses pertaining to...