Managing behavior is an essential aspect of group Facilitation. In the Mural below, I lay out a couple frameworks for managing difficult behavior. These frameworks are the result of my research on group dynamics and learnings from a couple Udemy courses pertaining to this topic.
Lessons Learned Building and Evolving Enterprise Programs
I'd like to start with a bit of demystifying. Jumping in to program development might seem scary -- it sure did to me...